Seamless integration. Powerful results. Experience it live.
By combining Genesys Cloud with Salesforce, enterprises create a high-performance contact center – right where customer information already lives: in the CRM.
What to expect – In just 40 minutes, our experts will show you how to:
- Manage omnichannel customer interactions directly within Salesforce
- Align service, sales & support more efficiently
- Automate and personalize processes – with AI and real-time data
- Empower agents, delight customers, and boost KPIs
Whether it’s First Contact Resolution or Smart Routing – discover how Genesys x Salesforce elevate customer experience to the next level.
Referentinnen und Referenten

Jérôme Designe
CX-Enthusiast und Senior Account Executive, Genesys

Elif Kaya
Solutions Consultant, Genesys
Teilnehmerinfos
Datum & Zeit
22.04.2025
11:00 – 12:00 Uhr
22.04.2025
11:00 – 12:00 Uhr
Lokation
online