Your data is safe with us
Based on Article 13 of the Swiss Federal Constitution and the data protection provisions of the Swiss Confederation (Data Protection Act, DSG), every person has the right to privacy and to protection from misuse of their personal data.
It goes without saying that we handle your data responsibly and in compliance with all relevant provisions of European, German, and Swiss data protection law. Personal data is collected on this website only to the extent that is technically necessary. Under no circumstances will the data collected be sold or passed on to third parties for other reasons.
When you access our website, the following data is stored in log files: IP address, date, time, browser request, and general information about the operating system or Internet browser. This usage data forms the basis for statistical, anonymous evaluations so that trends can be identified, which we can use to improve our services accordingly.
Below, we provide an overview of how we ensure this protection and what type of data is collected for what purpose.
Scope of data collection and data storage
It is generally not necessary to leave personal data when visiting our website. For statistical purposes, impersonal usage data such as browser type/browser version, operating system used, referrer URL, host name/IP address, time of server request are stored when creating standard log files. However, no conclusions about individuals can be drawn from this data.
However, in order to provide our services effectively and in a way that is useful to you, we require your personal data in some cases. This is information that can be assigned to you individually, such as your name, address, postal address, telephone number, or email address. These cases include sending our newsletter (blog) and invitations to our events.
If you have subscribed to our newsletter (blog), we collect and store your personal data only to the extent necessary to provide our services in this regard. The data will only be stored until you unsubscribe from our newsletter (blog), which you can do at any time.
We take appropriate precautions and use modern technology to protect your data.
Please also carefully read the privacy policies of the third-party providers involved (see section “Data collection by third-party providers”).
Newsletter and other services
If you would like to receive the newsletter we offer, we need a valid email address from you as well as information that allows us to verify that you are the owner of the email address provided or that the owner of the email address agrees to receive the newsletter. We do not collect any further data. You can revoke your consent to the storage of data, your email address, and its use for sending the newsletter at any time.
Our newsletter is published every 14 days. You can subscribe to this newsletter on our website. Before we send you the newsletter periodically, you must confirm your subscription by email.
In addition to the newsletter, you can also register for various events on our website using forms or by contacting our staff directly. In this case, we will store the data necessary for registration, such as your name, email address, and, if applicable, additional information such as your company or organization.
Events
By registering for an event organized by Swiss CRM Institute AG, you explicitly consent to the storage of your participant data.
At the same time, you agree to be informed periodically about other events organized by Swiss CRM Institute AG.
Online application
We are happy to receive your application for any positions advertised on our website. By accepting these data protection conditions when applying, you explicitly consent to the storage of your applicant data. At the same time, you agree to be informed about other job vacancies at Swiss CRM Institute AG.
Purpose-specific use of data
We observe the principle of purpose-specific data use and collect, process, and store your personal data only for the purposes for which you have authorized us. Your personal data will not be passed on to third parties without your express consent, unless this is necessary for the provision of our services. Data will only be transferred to state institutions and authorities entitled to receive such information within the scope of our legal obligations or if we are required to provide such information by a court order.
We also take internal data protection very seriously. Our employees and the service providers we commission have been instructed by us to maintain confidentiality and comply with data protection regulations.
Data collection by third-party providers
Privacy policy for the use of Facebook plugins (Like button)
Plugins from the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA, are integrated into our pages. You can recognize the Facebook plugins by the Facebook logo or the “Like” button on our page. An overview of Facebook plugins can be found here: http://developers.facebook.com/docs/plugins/.
When you visit our pages, the plugin establishes a direct connection between your browser and the Facebook server. Facebook thereby receives the information that you have visited our page with your IP address. If you click the Facebook “Like” button while you are logged into your Facebook account, you can link the content of our pages to your Facebook profile. This allows Facebook to associate your visit to our pages with your user account. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the data transmitted or its use by Facebook. For more information, please refer to Facebook’s privacy policy at https://www.facebook.com/about/privacy.
If you do not want Facebook to be able to associate your visit to our pages with your Facebook user account, please log out of your Facebook user account.
Privacy policy for the use of Twitter
Our pages incorporate functions of the Twitter service. These functions are offered by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA. By using Twitter and the “Re-Tweet” function, the websites you visit are linked to your Twitter account and made known to other users. This includes data such as your IP address, browser type, domains accessed, pages visited, mobile phone provider, device and application IDs, and search terms being transmitted to Twitter.
We would like to point out that, as the provider of these pages, we have no knowledge of the content of the data transmitted or its use by Twitter. Due to ongoing updates to Twitter’s privacy policy, we refer you to the latest version at (http://twitter.com/privacy).
You can change your privacy settings on Twitter in your account settings at http://twitter.com/account/settings. If you have any questions, please contact privacy@twitter.com.
Privacy policy for the use of Google Adsense
This website uses Google AdSense, a service for integrating advertisements from Google Inc. (“Google”). Google AdSense uses “cookies,” which are text files placed on your computer to help analyze how you use the website. Google AdSense also uses “web beacons” (invisible graphics). These “web beacons” allow information such as visitor traffic on these pages to be analyzed.
The information generated by cookies and web beacons about your use of this website (including your IP address) and the delivery of advertising formats is transmitted to a Google server in the USA and stored there. This information may be passed on by Google to Google’s contractual partners. However, Google will not merge your IP address with other data stored by Google.
You can prevent the installation of cookies by selecting the appropriate settings in your Internet browser; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
Privacy policy for the use of Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses “cookies,” which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, if IP anonymization is activated on this website, your IP address will be truncated by Google within member states of the European Union or in other states party to the Agreement on the European Economic Area.
Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. Google will use this information to evaluate your use of the website, to compile reports on website activity for website operators and to provide other services related to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. The IP address transmitted by your Internet browser as part of Google Analytics will not be merged with other data from Google.
You can prevent the installation of cookies by selecting the appropriate settings on your Internet browser; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
Privacy policy for the use of Google +1
The Google +1 button allows you to publish information worldwide. The Google +1 button allows you and other users to receive personalized content from Google and its partners. Google stores both the information that you have given +1 for a piece of content and information about the page you were viewing when you clicked +1. Your +1s may be displayed as references together with your profile name and photo in Google services, such as search results or your Google profile, or in other places on websites and ads on the Internet.
Google records information about your +1 activities to improve Google services for you and others.
To use the Google +1 button, you need a globally visible, public Google profile that must contain at least the name you have chosen for the profile. This name will be used in all Google services. In some cases, this name may replace another name you have used when sharing content via your Google account. The identity of your Google profile may be displayed to users who know your email address or have other identifying information about you.
In addition to the purposes described above, the information you provide will be used in accordance with the applicable Google privacy policy (http://www.google.com/intl/de/policies/privacy/). Google may publish summary statistics about users› +1 activity or share such statistics with our users and partners, such as publishers, advertisers, or affiliated websites.
Right to information and revocation
You can obtain information about your data stored by us at any time and free of charge without providing a reason. You can block, correct, or delete your data collected by us at any time and object to the anonymous or pseudonymous collection and storage of data for the purpose of optimizing our website. You can also revoke your consent to the collection and use of data at any time without giving reasons. To do so, please contact datenschutz@swisscrm.ch. We are always happy to answer any further questions you may have about our privacy policy and the processing of your personal data. Please note that data protection regulations and practices, e.g. at Google, may change at any time. It is therefore advisable and necessary to keep yourself informed about changes in legal requirements and the practices of companies such as Google.
Contact
Your trust is important to us. Therefore, we are available at any time to provide you with information regarding the processing of your personal data if this privacy policy has not answered your questions. For this purpose, please contact datenschutz@swisscrm.ch.