Contact Information
cmm360 AG (formerly Swiss CRM Institute AG) Industriestrasse 1 CH-6034 Inwil / Lucerne Mailto: redaktion@cmm360.ch Phone: +41 41 547 05 40
Authorized Representatives
- Stephan Isenschmid, Managing Director & Publisher
- Meike Tarabori, Editor-in-Chief
Commercial Register Entry
CHE-102.702.415
Disclaimer
The author assumes no liability whatsoever for the correctness, accuracy, timeliness, reliability, or completeness of the information. Claims for damages against the author arising from material or immaterial harm resulting from access to, use of, or failure to use the published information, from misuse of the connection, or from technical malfunctions are excluded. All offers are non-binding. The author expressly reserves the right to change, supplement, or delete parts of the pages or the entire website, or to suspend publication temporarily or permanently, without prior notice.
Liability for External Links
References and links to third-party websites are outside our area of responsibility. We disclaim any liability for such websites. Access to and use of such websites are at the user’s own risk.
Copyright
The copyright and all other rights to content, images, photos, or other files on the website belong exclusively to Swiss CRM Institute AG or to the specifically named rights holders. Written consent from the copyright holders must be obtained in advance for the reproduction of any elements.
Data Protection
Pursuant to Article 13 of the Swiss Federal Constitution and the federal data protection provisions (Data Protection Act, DSG), every person has the right to protection of their privacy and to protection against misuse of their personal data. We comply with these provisions. Personal data is treated as strictly confidential and is neither sold nor disclosed to third parties. (Exception: Data provided in a form to download white papers or other content from third-party providers.) In close cooperation with our hosting providers, we strive to protect our databases as effectively as possible against unauthorized access, loss, misuse, or falsification. When you access our websites, the following data is stored in log files: IP address, date, time, browser request, and general information transmitted regarding the operating system or browser. This usage data forms the basis for statistical, anonymous analyses, enabling us to identify trends that we can use to improve our offerings accordingly.
Privacy Policy for the Use of Google AdSense
This website uses Google AdSense, a service for displaying advertisements provided by Google Inc. (“Google”). Google AdSense uses so-called “cookies,” which are text files stored on your computer that enable an analysis of website usage. Google AdSense also uses so-called web beacons (invisible images). These web beacons allow information such as visitor traffic on these pages to be analyzed. The information generated by cookies and web beacons regarding the use of this website (including your IP address) and the delivery of ad formats is transmitted to a Google server in the United States and stored there. This information may be shared by Google with its contractual partners. However, Google will not associate your IP address with any other data it holds about you. You can prevent the installation of cookies by adjusting your browser settings accordingly; however, please note that in this case, you may not be able to use all features of this website to their full extent. By using this website, you consent to the processing of data collected about you by Google in the manner and for the purposes described above.
Privacy Policy for the Use of Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies,” which are text files stored on your computer that enable an analysis of your use of the website. The information generated by the cookie regarding your use of this website is generally transmitted to a Google server in the United States and stored there. However, if IP anonymization is enabled on this website, Google will first truncate your IP address within member states of the European Union or in other signatory states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the United States and truncated there. Google will use this information to evaluate your use of the website, to compile reports on website activity for the website operators, and to provide other services related to website and internet usage. Google may also transfer this information to third parties where required by law or where such third parties process the data on Google’s behalf. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent the installation of cookies by adjusting your browser settings accordingly; however, please note that in this case, you may not be able to use all features of this website to their full extent. By using this website, you consent to the processing of data collected about you by Google in the manner and for the purposes described above.
Privacy Policy for the Use of WordPress
Our website is based on WordPress, an open-source software, and is hosted on servers operated by Novatrend Services GmbH in Switzerland. All data is stored and processed exclusively in Switzerland.
Cookies may be used in this process. You can prevent cookies from being stored at any time via your browser settings or delete cookies that have already been stored. Please note that if cookie storage is disabled, certain features of our website may not be fully available.
You can find more information about data protection at Novatrend here:
- Privacy Policy: https://www.novatrend.ch/de/datenschutz.html
Social Plugins
Our websites use social plugins from social networks (e.g., facebook.com and youtube.com). The plugins can be identified by their logo or the corresponding social network. The plugins allow you to bookmark these pages and share the bookmarks with other users of social networks. When you visit a page on our websites that contains plugins, your browser establishes a direct connection to the social network’s servers. The embedded plugins inform the social network that you have accessed the corresponding page on our websites. If you are logged into the social network, your visit may be associated with your social network account. If you interact with the plugins—for example, by clicking a Facebook “Like” button or posting a comment—the relevant information is transmitted directly from your browser to the social network and stored there. Even if you are not logged into the social network, it is possible that the plugin will transmit your IP address to the social network. For information about the purpose and scope of data processing by the social network, your rights in this regard, and the settings options for protecting your data, please refer to the privacy policy on the social network’s website. We have no control over the data collected by the plugins.
Cookies
We use cookies on our website. Cookies help us measure the relevance of our content, tailor it to your needs, and thereby make your visit to our website faster and more secure. You can disable cookies entirely or partially at any time in your browser’s settings. If cookies are disabled, however, you may no longer be able to use all the features of our website. Inwil / Lucerne, January 2024