Meike’s Raumzeit #81 04. Juni 2026 AI, Trust and the Future of CX What is left of Customer Experience when more and more interactions between companies and their customers are automated?In this episode...
Meike’s Raumzeit #42 28. April 2025 Orchestrating Human-Centric Experience with AI It’s not about the tech—it’s about the harmony you create with it. What if we set aside the notion that...
Hafners CX Podcast #14 27. Juni 2024 Wie Friktionen die Service Profit Chain stören Hafner redet mit Volker Jacobs, Gründer und CEO von FOUNT. Dabei fokussieren sie auf den CX Trend Employee Experience Management...
